Five Rights of Effective
Clinical Informatics Leadership
Clinical Informatics Leadership requires emotional intelligence and
deep insight into what makes people and organizations work. Establishing
resonant, empathetic connections with others allows the leader to build
strong teams and to learn from from them.
a project and for the individual leader requires understanding of the
corporate culture and knowing not just what to accomplish but how to do
reach a target, one must know where one is starting. Realistic
assessment of individuals' and the organization's readiness for change are essential
from the start. They should be
re-assessed periodically as the endeavor unfolds.
is feasible and how quickly can it happen? Who can be influenced and how
is it best done? How can leaders forge a deep connection to other
organization members, both learning from and influencing them?
leaders learn to engage with others in a two-way accountability
relationship, drawing on the best knowledge
and energy of their teams, and continually improving their understanding
from every personal interaction.
was the impact of previous communications? How is the thinking of your
staff evolving? What personal concerns do they have?
active listening, recognizing
"what really happened" often takes some contemplation and
talking it through with a trusted colleague. A coach can
ask the leading questions and offer alternative explanations or seek
clarification of assumptions.
Many find that just
talking about a
complex situation aids understanding --but who is available for the
discussion? It needs to be someone with objectivity and expertise who
can protect confidentiality and let the leader safely expose whatever
vulnerability may exist.
external coach is well-suited for this role.